Privacy Policy

This policy explains how Freedom Home Improvements collects and uses information when you visit this website, request a deck estimate, use a website tool, call, or text us.

Information we collect

We may collect information you provide, including your name, phone number, email address, project address or ZIP code, property ownership, project type, budget range, timing, project details, safety self-check responses, and messages.

We may also collect technical and marketing information such as browser and device data, pages viewed, referral source, campaign parameters, and advertising identifiers.

How we use information

• Review project fit and respond to estimate requests.
• Communicate about consultations, proposals, scheduling, and active projects.
• Generate a requested deck condition report.
• Measure website performance and understand which marketing produces inquiries.
• Protect the website, prevent spam, and maintain business records.

Service providers and tracking

We use service providers to operate forms, analytics, advertising measurement, and website functionality. Current tools may include Zapier, Google Analytics, Meta Pixel, and Microsoft Clarity. These providers may process information under their own terms and privacy policies.

We do not sell project-lead information as a data broker. We may disclose information when needed to operate the business, comply with law, protect rights or safety, or complete a business transaction.

Calls, texts, and email

If you submit the estimate form, you authorize project-related calls, texts, or emails as described beside the form. Message and data rates may apply. Consent is not a condition of purchase. You can ask us to stop text or email communication at any time.

Retention and security

We retain information for as long as reasonably needed for the purposes above, business records, dispute resolution, and legal obligations. No internet transmission or storage system can be guaranteed completely secure.

Your choices

You may block or delete cookies through your browser, although parts of the site may work differently. You may also ask about, correct, or request deletion of personal information, subject to records we need to retain.

Contact

For privacy questions or requests, call or text Freedom Home Improvements at (636) 264-8983.